House Rules and Important Information

Guests and Use of the Cottage

The cottage accommodates up to three guests, with one double bedroom and a sofa bed in the living room. Please agree the number of guests with us when booking.

The cottage is for holiday accommodation only. Bookings must not be sublet, assigned or transferred, and no more people may stay than agreed at the time of booking.

Smoking

Smoking is not permitted inside the cottage. Smoking is permitted outdoors only. Please dispose of cigarette ends safely and do not leave them in the garden or around the property.

Dogs

One or two dogs are welcome by prior written agreement, at a charge of £25 per dog per stay. Dogs must be kept under control at all times and must not sleep on beds or chairs.

Children and dogs must be supervised at all times.

Cats

Cats require our written approval before booking. The grounds are not enclosed, and the cottage has no specialist measures to prevent cats escaping.

Guests are responsible for supervising and securing their cats, including using a secure carrier on arrival and departure and securing them before any agreed cleaning or maintenance visit.

We do not provide pet supervision or boarding. These rules do not exclude or limit liability where it cannot lawfully be excluded or limited.

Noise and Gatherings

The cottage is in a peaceful residential area. Please be considerate of neighbours and avoid excessive noise, especially between 10pm and 9am.

Parties or social gatherings in the cottage or garden require our written agreement in advance.

Safety in the Grounds

Please take care around the courtyard, the pond in the garden and the concrete steps between the lawn and summerhouse. The steps can be slippery when wet.

The cottage occupies a hilltop location within the courtyard of Dunaird House and is close to the main house and outdoor seating area.

Fire Safety

Please read the fire safety information provided before arrival and in the cottage, and familiarise yourself with the exits and fire safety equipment.

If the fire alarm sounds or another emergency occurs, leave the cottage promptly and follow the guidance provided.

Candles and tea lights must not be lit inside the cottage. The fireplace is decorative only and must not be used for a real fire.

Looking After the Cottage

Please treat the cottage, garden, furnishings and equipment with care, and leave everything reasonably clean and tidy at the end of your stay.

Report any breakages, damage or problems as soon as possible so that we can arrange repairs or replacements.

Charges may apply for loss or damage beyond reasonable wear and tear, or for additional cleaning where the cottage has not been left reasonably clean and tidy.

Facilities and What Is Provided

• Free parking on site and WiFi.
• A double bedroom, sofa bed and shower room with an electric shower.
• Bed linen, towels and tea towels.
• Washing up liquid, toilet paper, kitchen roll, basic cooking condiments and some toiletries.
• A smart television with access to streaming apps, including Netflix and Prime Video. Freeview is not available.
• A CD and DVD player, with a selection of CDs, DVDs and books.
• Electric heating. There is no central heating system.
• A sheltered outdoor seating area with a firepit and barbecue.

Comfort and Accessibility

The cottage has been renovated with input from autistic people, with attention to lighting, temperature, privacy, noise and sleeping comfort.

A memory foam mattress topper and net curtains are available on request. Please tell us before arrival if there is anything that would make your stay more comfortable.

Before You Leave

Please leave the cottage reasonably clean and tidy, put rubbish out for recycling, and place used bedding, towels and tea towels in the shower cubicle.

Please help minimise waste and energy use during your stay, and use the environmentally friendly cleaning products provided.

Problems During Your Stay

If anything is wrong, please contact us as soon as possible so that we have an opportunity to put it right.

We strongly recommend suitable holiday insurance.

Direct Booking Payments and Deposit

For direct bookings made more than one month before arrival, a refundable £100 breakages deposit secures the booking, with the balance due one month before arrival.

For direct bookings made less than one month before arrival, the full cost of the stay and the £100 breakages deposit are payable when booking.

Your direct booking is confirmed once we have received the payment due and sent confirmation by email.

The breakages deposit is returned on the date of departure, subject to any reasonable deductions permitted by our terms and conditions.

Please read our full terms and conditions for booking, cancellation and other important information.